The Midwest's Premier Auction for Quality Stoneware

Each scheduled auction will be listed on the Heartland Stoneware app.  Any registered bidder will be able to login and look at any scheduled auction with items listed in that auction.  The items will have an ending day and time.  Any items receiving bids during the last two minutes of the scheduled end time will automatically be extended by two additional minutes.  This is known at overtime.  Any bidder having the leading bid when an items clock runs to zero will be the winning bidder.  The exception to this will be on any item listed with a reserve. Reserve auction items will be clearly marked.  Any reserve items where the minimum bid has not been met will be considered a NO SALE.  A Heartland Stoneware team member will contact and negotiate with the high bidder and seller in an attempt to get an item to a sold status.  There are no guarantees this negotiation will result in a sale.

Once you have downloaded the Heartland Stoneware App, simply create your account by using your email address, Google account, or Apple ID.

1. Log into the Heartland Stoneware App   
2. Tap on the auction title to access the list of lots.
3. In the top right corner of the app, locate and click the green ‘register to bid’ button.
4. Complete the email verification and enter your contact info as well as a valid form of payment.
5. Browse through the items and select the ones you wish to bid on.
6. You can click the ‘bid’ button from the auction listing or drill into the lot details to submit a custom bid amount from the lot description, then confirm your bid.

• Bids less than $20 = $1 increments
• Bids less than $60 = $2 increments
• Bids less than $200 = $5 increments
• Bids less than $500 = $10 increments
• Bids less than $1000 = $20 increments
• Bids less than $2500 = $50 increments
• Bids greater than $2500 = $100 increments

Most items in each auction will not have a reserve price.  Occasionally an item will have a reserve price.  This will be disclosed in that items listing.  Additionally, Heartland Stoneware will feature items in a “buy it now” auction format separate from a regular auction.  Any items listed with a “buy it now” price will be sold to the first bidder who chooses to buy the item at the listed price.  Please note a buyers premium will be added to any item purchased this way at Heartland Stoneware.

Adding a payment method is an important step to complete your registration and helps prevent fraudulent activity.

• For purchases under $300 (bid amount + buyer’s premium): you’ll receive a single invoice and will be billed when you finalize your invoice with the seller, which includes confirming any shipping costs or pickup arrangements.
• For purchases over $300: you’ll receive two invoices — one for $300, which is automatically billed at auction completion or when you Buy It Now, and a second invoice for the remaining balance. The remaining balance can be paid using your preferred payment method with the seller during finalization.

Please note that some payment methods, such as credit cards, may incur additional processing fees.

Bidding on an items is a binding contract, and its important to remember that you CANNOT cancel a bid once a bid has been placed.

Overtime bidding is our way of preventing sniping to provide a fair bidding experience for all auction participants.  It adds an extra two minutes to the auction ending time for any bids received in the last two minutes of the auction for that item.  This extension will go on until there is two full minutes of bidding inactivity at the auction’s end.

• Check
• Credit/Debit Card (add 5% for using card)
• Wire Transfer
• Cash

At the close of the auction, you will receive an email invoice for any items you’ve won. You can also view a summary of items won and lost in the app.

If you use Buy It Now, your item will be immediately invoiced at the time of purchase.

A 10% buyers premium will be added to each lot won.

• Cardie Carnes – 309-536-1251
• Burley Green – 573-619-3774
• Joe Zrostlik – 563-529-4227

Disputes will be handled promptly.  if any issue arise, please contact our customer support team at Heartland Stoneware.

• Cardie Carnes – 309-536-1251
• Burley Green – 573-619-3774
• Joe Zrostlik – 563-529-4227

There are NO returns for any items purchased at any of our auctions.  If you win the bid, you own the item at the final bid price plus any buyer’s premium.  Buyers may utilize the photos, descriptions, and any other information presented by Heartland Stoneware on each item.  Buyers will be allowed to come look at an item prior to the auction ending.  Buyer preview will be the day before and the day of each auction end date.  All bids entered by each buyer into our online auction are legally binding bids.  Any winning bids are sales at that bid price and must be paid (winning bid amount plus buyer’s premium).  There will be NO EXCEPTIONS to this policy.  Any buyer not honoring their winning bid with payment in full will be banned from future Heartland Stoneware auctions.

Buyers may visit Heartland Stoneware on the day prior to and on the day of an auction ending.  Please contact a Heartland Stoneware team member to arrange a preview visit.

Contact one of the Heartland Stoneware team members listed here:

• Cardie Carnes – 309-536-1251
• Burley Green – 573-619-3774
• Joe Zrostlik – 563-529-4227

• Check
• Credit/Debit Card (add 5% for using card)
• Wire Transfer
• Cash